Terms of service
OVERVIEW
Welcome to The Casual Panic! The terms “we”, “us” and “our” refer to The Casual Panic.
The Casual Panic operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The Casual Panic is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately display our products and services. However, product colours or appearance may vary depending on the device and settings used to access the store.
We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be identical to images shown online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. The Casual Panic reserves the right to accept or decline any order at its discretion.
An order is not accepted until payment has been received and processed and confirmation is provided. Please review your order carefully before submitting, as cancellations may not be possible once an order is accepted.
If an order is cancelled or modified, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund Policy.
You represent and warrant that purchases are for personal or household use only and not for resale or commercial purposes.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
You agree to provide current, complete, and accurate payment and account information and to promptly update such information if it changes.
You represent and warrant that:
(i) payment information provided is accurate,
(ii) you are authorised to use the payment method, and
(iii) charges will be honoured by your payment provider.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once products are handed over to the carrier, risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services — including text, images, graphics, logos, product reviews, audio, video, and design — is owned by The Casual Panic, its affiliates, or licensors and is protected by intellectual property laws.
The Services are provided for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not monitor or control. These tools are provided “as is” and “as available” without warranties or endorsements.
Your use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
Any interaction with third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
The Casual Panic is powered by Shopify. Any purchases made are transactions directly between you and The Casual Panic. Shopify is not responsible for any aspect of sales, including product issues or disputes.
You expressly release Shopify and its affiliates from all claims related to transactions with The Casual Panic.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.
By using the Services, you acknowledge that your information may be processed by Shopify and third parties in order to provide the Services.
SECTION 11 – FEEDBACK
If you submit reviews, comments, suggestions, or other content (“Feedback”), you grant us a perpetual, royalty-free license to use such Feedback for any purpose.
We are under no obligation to maintain Feedback in confidence or provide compensation.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, harass others, submit malicious code, or interfere with site security.
We reserve the right to suspend or terminate access for violations.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Casual Panic shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless The Casual Panic, Shopify, and their affiliates from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them without notice.
SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Trading Name: The Casual Panic
Email: support@thecasualpanic.com
