Shipping policy

Free UK Delivery on orders above £50
Most orders arrive within 2–8 business days, depending on stock location and the carrier handling your package.

Order processing
We try our best to process your order within 1–2 business days. Processing times may vary slightly depending on the supplier and product availability. Once your order has been dispatched, you’ll receive a shipping confirmation with tracking information so you can follow your goodies on their way.

Tracking your order
Every order comes with tracking information, so you can follow your goodies on their journey. You’ll receive an email with tracking details once your order has shipped.

Split shipments
Some items may ship from different suppliers or warehouses, meaning you may receive multiple packages for a single order. Don’t worry — we’ll always provide tracking info for each package.

Shipping delays
While we aim to deliver on time, occasional delays may occur due to carrier issues, stock location, or unforeseen circumstances. If your order is taking longer than expected, contact us at support@thecasualpanic.com, and we’ll help track it down.

Questions?
If you have any questions about shipping, feel free to reach out — we’re here to help!